Unicorn Physical
Enable Physical Buy/Sell Workflows Inside Your Trading Business
Unicorn Physical is a B2B module that helps companies manage physical asset transactions—from order placement to in-person pickup, delivery coordination, and confirmation—through a structured, trackable workflow.
Turn digital orders into real-world fulfillment
Convert trade intent into a structured physical workflow with clear ownership and status.
Track every step: order → assignment → delivery/pickup → confirmation
Keep operations transparent with trackable milestones and clear confirmation points.
Built for businesses handling physical assets such as gold and commodities
Support controlled handling, accountability, and operational governance for physical delivery.
Built for Real-World Operations
Physical Order Placement
Allow customers to submit buy/sell requests with required details such as quantity, location, delivery preference, and identity requirements (based on your policy).
Fulfillment Options: Pickup or Delivery
Support in-person pickup workflows and delivery coordination—structured as steps with status tracking.
Assignment & Task Management
Assign each order to an internal operator, branch, or delivery agent with clear ownership and operational timestamps.
Status Tracking & Audit Trail
Track the lifecycle: pending → verified → assigned → in progress → completed / canceled, with a clear audit trail for internal control.
Verification & Confirmation Steps
Add optional verification checkpoints such as identity confirmation, pickup codes, or confirmation signatures (depending on configuration).
Pricing, Fees & Rules (Policy-Based)
Define pricing rules, fees, and operational restrictions according to your business model and compliance requirements.
Notifications & Customer Updates
Keep customers informed through status updates and order confirmations (notification channels depend on integration and configuration).
Reporting & Operational Visibility
Generate operational reports to review volumes, completion times, exception reasons, and staff performance indicators.
Why Choose Unicorn Physical?
End-to-End Physical Fulfillment Workflow
Verification, Audit Trail & Operational Control
Why Unicorn Physical for Physical Buy/Sell Businesses?
Unicorn Physical is designed for companies that handle real-world handover of assets such as gold and other deliverable products. It brings structure to operational fulfillment—so your team can manage orders at scale, assign responsibilities clearly, reduce exceptions, and provide customers with a predictable experience.
From branch-based pickup to agent-based delivery, Unicorn Physical supports controlled fulfillment without turning operations into spreadsheets.
Actions Across the Fulfillment Flow
- 1
Create a physical buy/sell order with required details
- 2
Verify order requirements based on your policy
- 3
Assign the order to a branch, operator, or delivery agent
- 4
Schedule pickup or delivery and set prevents/constraints
- 5
Send customer updates when status changes
- 6
Generate pickup confirmation steps
- 7
Confirm handover and close the order with full traceability
- 8
Export operational reports for performance and exceptions review
